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These Terms & Conditions set out the rules that govern your account with swc live — what we commit to, what you agree to, and how both sides handle the relationship. Access to swc live and its services is available where permitted by local law and in eligible regions only.
By opening an account with swc live, you confirm that you have read, understood, and agreed to everything in these Terms & Conditions. The terms apply from the moment your account is created and remain in effect for as long as you hold an account with us. We may update these Terms & Conditions from time to time. When we do, we will post the revised version on this page and — where practical — notify you through the contact channel registered to your account. Continuing to use swc live after an update is posted means you accept the revised terms. If any section of these Terms & Conditions conflicts with local law in your jurisdiction, the locally applicable rule takes effect for that section only; the rest of the terms remain valid. Your account wallet, including any funds moved through GrabPay, InstaPay or Bank Transfer, is governed by the transaction rules detailed under your account settings. Queries about specific terms can be sent to our support team at any time, and we will respond through the channel you used to contact us.
Understanding the scope of these Terms & Conditions helps you know exactly which parts of your swc live experience they govern and which fall outside their reach.
These terms govern how you create, use and close your swc live account — including login credentials, account settings and the actions you can take within the platform. Access is available where local law and eligible regions permit.
Deposits and withdrawals processed through GrabPay, InstaPay or Bank Transfer are covered under these terms. The transaction limits and verification steps shown in your account dashboard apply to every transfer you initiate.
These terms cover your use of all content on swc live — game lobbies, account pages, this policy page and any promotional material we publish. Content is available only where access is permitted by local law.
External services — including your e-wallet provider, your bank or any third-party identity verification service — operate under their own separate terms. swc live is not responsible for the policies or conduct of those external providers.
These Terms & Conditions are not just obligations — they also confirm the specific actions you can take to manage your own account and how we support you in doing so. You can review your full transaction history directly in your account dashboard after login; every deposit and withdrawal you have made is listed there with its status and amount. If any detail on your account — your registered name, contact number or linked e-wallet — is incorrect, you can raise a correction request by contacting support. We will ask you to verify your identity before making changes to sensitive fields. Where these Terms & Conditions are unclear or where you believe a decision we made about your account was wrong, you have the right to raise a formal query. We will acknowledge your query and work through it with you.
Your transaction history, account status and current terms version are visible in your account dashboard after login. No separate request is needed to access your own records.
Submit a correction request through support if your registered details are out of date. Identity verification is required before we update sensitive information on your account.
If a section of these Terms & Conditions is unclear to you, reach our support team through live chat or email. We aim to give a clear, specific answer rather than a generic policy reference.
You may request account closure at any time by contacting support. Any balance remaining in your account wallet will be processed according to the withdrawal rules in your account settings before closure is completed.
If any part of these Terms & Conditions raises a question, our support team is the right first contact. Use the channel that suits you — we respond on each one.
Start a live chat session directly from your swc live account page. This is the quickest path for account-specific questions about how a term applies to your situation.
Send a detailed query by email for policy questions that need a written record. Include your registered account email so we can verify your identity before responding to sensitive requests.
The Help Centre inside your account covers common policy questions with specific answers. Check there first — many terms queries are answered without needing to wait for a live response.
These Terms & Conditions describe how swc live handles account data, site cookies, and the security of your wallet — and they tell you who to contact and how to ask for changes.
We collect the information you provide when creating and using your account — name, contact details, transaction records. This data is used to operate your account and comply with applicable legal requirements. We do not sell your personal details to third parties.
swc live uses cookies to keep your session active, remember your account preferences and measure how pages perform. You can manage cookie settings in your browser. Disabling certain cookies may affect how account pages load.
You are responsible for keeping your login credentials private. If you suspect your account has been accessed without your permission, contact support immediately. We will temporarily restrict account actions while we review the situation with you.
We retain account and transaction records for as long as required by applicable law. After account closure, certain records are kept for the legally required period. To ask about the specific data we hold on your account, contact support by email with your registered address.
These are the questions we hear most often about these Terms & Conditions. If yours is not here, reach us through live chat or email.
The current version is always on this page at swc live/terms-conditions/. The date of the most recent update is shown at the bottom of the page. You can also access a link to these terms directly from your account dashboard after login.
Yes. Any transaction you initiate through GrabPay, InstaPay or Bank Transfer is governed by these terms. The specific limits and verification steps for each method are shown inside your account wallet settings — check there for the current figures.
We post the revised terms on this page and notify you through the contact channel on your account where practical. If you continue using swc live after the update is posted, that counts as your acceptance of the revised terms. You can always contact support if you have questions about what changed.
Yes. Send a request to our support team by email using the address registered to your account. We will verify your identity first, then provide the information we hold in a readable format. The timeline for this depends on applicable local law requirements.
Raise a formal query with support through live chat or email. Explain the specific decision you are questioning and include your account details. We will review the case and respond with a clear explanation — not a generic policy statement.
Access to swc live is available only where permitted by local law and in eligible regions. If you access the site from a region where it is not available, these terms do not create an entitlement to use the service. Availability depends on local law in your jurisdiction.